Last updated: 15 June 2025

Westvale Group Pty Ltd (ABN 21 686 564 009), trading as Westvale Partners and Westvale Pacific Projects (“we”, “us”, or “our”), is committed to protecting the privacy of visitors to our website and recipients of our professional services.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Scope & Application

This Policy applies to all personal information collected by Westvale Group through:

• Our websites (www.westvalepartners.com.au and www.westvalepacificprojects.com.au);

• The delivery of consulting, governance, project management, procurement, and advisory services (Westvale Partners); and

• The management of infrastructure and project delivery activities (Westvale Pacific Projects).

By using our websites or providing personal information to us, you consent to the practices described in this Policy.

2. Definitions

Personal information: Any information or opinion about an identified individual (e.g. name, email, organisation).
Sensitive information: A subset of personal information requiring higher protection (e.g. health data, political views). We do not collect sensitive information.
Processing: Any handling of personal information, including collection, storage, use, or disclosure.

3. Information We Collect

3.1 Personal Information You Provide

• Contact details (name, email, phone, organisation, job title).

• Information provided via enquiry forms, capability statement downloads, or service requests.

• Communications exchanged via email, phone, meetings, or events.

  
  

3.2 Technical & Usage Data

• Website analytics (IP address, browser type, device details, referral source, time on site).

• Data collected through cookies or analytics tools (e.g. Google Analytics).

  
  

4. How We Collect Information

We collect personal information:

• Directly from you when you fill in a form, email us, or engage our services.

• Automatically through cookies and analytics when you browse our websites.

• From third parties when authorised by you or required to deliver our services.

  
  

5. Purposes of Processing

We use personal information to:

• Deliver and manage our consulting and project services.

• Respond to enquiries, provide requested materials, or issue communications.

• Improve our website experience and operational processes.

• Share relevant updates or insights (only where you have opted in).

• Comply with legal, financial, and regulatory obligations.

• Protect the security, integrity, and functionality of our systems.

We will not use your information for unrelated purposes without your consent.

6. Disclosure of Personal Information

We do not sell, rent, or trade your personal information. We may share it with:

• Service providers (e.g. hosting, email, analytics, or IT support).

• Professional advisers (e.g. accountants, auditors, legal counsel).

• Regulators or authorities if required by law or to protect our rights.

• Successors or acquirers in the event of a business restructure or sale (subject to confidentiality).

All third parties are required to manage personal information in accordance with this Policy and applicable privacy laws.

7. Cookies & Tracking Technologies

We use cookies to:

• Enable essential website functions.

• Analyse website traffic and performance.

• Store user preferences to enhance future visits.

You may disable cookies in your browser settings, though some website features may not function correctly if disabled.

8. Data Security

We implement technical and organisational safeguards to protect your data, including:

• SSL/TLS encryption for secure data transmission.

• Restricted system access and audit logging.

• Routine security reviews and employee training.

While no system is completely secure, we will notify affected individuals and the OAIC in the event of a notifiable data breach.

9. Data Retention

Personal information is retained only for as long as necessary to fulfil business or legal obligations (typically up to seven years).
After this period, data is securely deleted or de-identified.

10. Your Rights

You have the right to:

• Access personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Withdraw consent to specific uses of your data.

• Request deletion, subject to legal retention requirements.

• Object to receiving marketing communications.

We will respond to privacy requests within 30 days.

11. Overseas Transfers

Data may be stored or processed in secure cloud environments outside Australia.
Before any transfer occurs, we ensure equivalent privacy protections are implemented through binding contracts or international privacy frameworks.

12. Children & Minors

Our services are intended for individuals aged 18 and above.
We do not knowingly collect personal data from minors.

13. Contact Us

Privacy Officer
Westvale Group Pty Ltd
Unit 29, 97 Creek Street
Brisbane City QLD 4000
Email: support@westvalepartners.com.au

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au.

14. Updates to This Policy

We may update this Policy periodically. Changes will be published on our website with the “Last updated” date revised accordingly.
Continued use of our website indicates acceptance of the updated terms.